PRIVACY
POLICY

1. Information We Collect

We collect information in two categories:

Information you provide voluntarily

• Name, phone number, and email address when you submit a contact form, request a consultation, or enroll in Trifecta Private Care.
• Asset information you choose to share, such as vehicle year, make, and model, aircraft type, or vessel details.
• Location information you provide, such as city and state or hangar and marina details, to coordinate service.
• Any additional details you include in form fields or correspondence.

Information collected automatically

• IP address, browser type, and device information when you visit our website.
• Pages viewed, time spent on pages, and referring website addresses.
• Basic analytics data that helps us understand how visitors use our site.

2. How We Use Your Information

• To respond to your inquiries and provide requested services.
• To communicate with you about appointments, membership details, and scheduling.
• To deliver and coordinate Trifecta Private Care membership services.
• To send marketing or promotional communications where you have provided consent. You may opt out at any time.
• To improve our website, services, and customer experience.
• To maintain records as required for business and legal purposes.

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information with service providers who help us operate our business, such as scheduling tools, communication platforms, or payment processors, only to the extent necessary to provide our services. These providers are obligated to protect your information and use it only for the purposes we specify. We may also disclose information when required by law or to protect our legal rights.

4. Cookies and Tracking

This website does not use cookies or tracking technologies to collect personal information. We do not place analytics, advertising, or third-party tracking cookies on your device when you visit our site. If that changes in the future, this policy will be updated and, where required by applicable law, we will present a consent banner before placing any non-essential cookies.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Inquiry and consultation data is retained for a reasonable period to respond to your requests and maintain service records. Membership data is retained for the duration of your active membership and a reasonable period thereafter. You may request deletion of your data at any time, subject to legal retention obligations.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access. Request a copy of the personal information we hold about you.
• Correction. Request that we correct inaccurate or incomplete information.
• Deletion. Request that we delete your personal information, subject to legal retention requirements.
• Opt-out. Unsubscribe from marketing communications at any time.

To exercise any of these rights, contact us using the information provided at the end of this policy. We will respond to your request within a reasonable timeframe.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete that information.

8. Security Measures

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include limiting access to authorized personnel and using secure systems for data storage and transmission. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Your continued use of our website or services after any changes constitutes acceptance of the revised policy.

10. Contact Information

If you have any questions about this Privacy Policy or how we handle your information, please contact us: